RETURNS & REFUNDS

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.


Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@oneinamillionstudio.com


Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@oneinamillionstudio.com and send your item to: 10 Promenade Ronald, Suite E, H4X 1M8, Montreal Ouest, QC, Canada.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 10 Promenade Ronald, Suite E, H4X 1M8, Montreal Ouest, QC, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Collapsible content

EXTENTIONS INSTALLATION

Natural Sew-Ins (Leave out): $140+tx

Tape-Ins: $200+tx*

Micro-Links: $200+tx*

Itips-Ktips: $200+tx*

Ponytails: $100+tx

Half Up/Half Down Ponytails: 150$+tx

All pricing with ''*'' on it are starting prices, prices varies based on clients hair goals.

WIG INSTALATION

Closure/Frontal Wig Installation: 140$+tx

Wig Customization: 175$+tx*

All pricing with ''*'' on it are starting prices, prices varies based on clients hair goals.

COLORATION

Full Colour: 90$+tx*

Root Touchup: 60$+tx*

Toner: 45$+tx*

All pricing with ''*'' on it are starting prices, prices varies based on clients hair goals.

HIGHLIGHTS

Highlights: 110$+tx*

Babylights: 140$tx*

Balayage: 180$+tx*

All pricing with ''*'' on it are starting prices, prices varies based on clients hair goals.

STYLING

Silk Press: 90$+tx*

Updos: 60$+tx

Waves/Curls: 70$+tx

Braid Down/Twist: 50$+tx*

Wash N Go: 120$+tx

Interlock Maintenance: 90$+tx*

All pricing with ''*'' on it are starting prices, prices varies based on clients hair goals.

HAIRCUT

Trim Ends: 20$+tx

Bob Cut: 60$ +tx

Pixie Cut: 80$+tx

Layers: 90$+tx

TREATMENTS

Moisture/Hydration Treatment: 80$+tx

Scalp Treatment: 120$+tx

Bond Treatment: 150$+tx

Olaplex Stand Alone: 40$+tx

MAKEUP

Natural Glam: 80$+tx

Full Glam: 120$+tx

Wedding Glam: 220$+tx

Bridal Trial: 100$+tx

Makeup Sessions: 250$+tx

BROWS

Brow Sculp: 20$+tx

Brow Tint: 50$+tx

Brow Stain(Airbrush): 60$+tx

Brow Lamination: 90$+tx

Brow Combos: 110$-120$+tx

NAILS

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